You just can't afford or accept downtime - and neither do we. Robust, high quality engineering has always come as standard with Ashbrook Simon-Hartley equipment, but today our business is all about process performance and plant availability.
To maximise your plant availability Ashbrook Simon-Hartley offer a full range of support services including spare parts, refurbishment/upgrade, mobile plant hire, commissioning and training, service agreements and process optimisation. So whatever the demands on your process, when it comes to reliability, you can count on us.
SERVICE AGREEMENTS
To meet this need, Ashbrook Simon-Hartley offers a full range of service and warranty packages:
Spares package
Where sites have a full in-house operations team running and maintaining equipment, this package guarantees the spares availability and technical support needed to deal with process problems or breakdowns fast to minimise down-time.
Service package
Moving up to this package adds scheduled service inspections to complete a full mechanical / electrical report, with recommendations for any remedial work. Regular servicing by Ashbrook Simon-Hartley engineers minimises breakdowns and increases plant and equipment availability.
Process package
This all-inclusive package enables operators to contract out responsibility for process performance. Your dedicated Ashbrook Simon-Hartley engineer takes care of all servicing, repairs and on-going process optimisations for a fixed annual cost which eliminates financial risk and guarantees you process performance 24-7, 365.
These standard packages are just the starting point for the service we can provide, which is infinitely flexible to meet your specific needs.
If you would like additional information, please contact our Aftersales Team on +44 (0) 1782 578650 or email us at enquiries@as-h.com
SPARES
When you need a spare part, you need it fast - that's something you can rely on when you order from us. We hold a vast stock of spares, not just for Ashbrook Simon-Hartley equipment, but for many other manufacturers, to provide you with 'one stop shopping' support for water and wastewater sludge treatment equipment.
Source your spares from Ashbrook Simon-Hartley and you get the reassurance of:
- Ex-stock availability
- Same day or next day delivery on most parts
- Dedicated/consignment stock for framework customers and partners
- Technical advice line and engineer call-out, if required
- On-site equipment evaluations, if requested
Ashbrook Simon-Hartley has always manufactured robust, long life equipment. As a result we have many customers operating 20 or 30-year-old equipment, so our spares support for older units is just as comprehensive as it is for our newer models. In fact, our engineering archives stretch back over a century so we can guarantee; whatever part you need, we can provide it.
REPAIRS
When existing facilities are upgraded, refurbishment is an increasingly attractive option as an alternative to replacement.
Full mechanical and electrical refurbishment can either be carried out on-site or by returning your equipment to the Ashbrook Simon-Hartley factory. When the unit returns to service, as-new performance is guaranteed and backed up by an as-new warranty. Refurbishment and upgrades can be carried out on most Ashbrook Simon-Hartley equipment and in most instances other manufacturers equipment.
Many of the units we refurbish are 20 or more years old so customers often take this opportunity to have them upgraded at the same time. By updating to today's standards you gain:
- Improved process performance
- Operating expenditure (OpEx) savings
- Extended asset life
- Minimised operation and maintenance input
- Improved plant availability
PROCESS OPTIMISATION
Ashbrook Simon-Hartley operate a fleet of mobile belt presses and thickeners, with our own operators if required, to cover situations such as:
Machine removal for refurbishment
Major breakdowns and emergencies
Long-term contract dewatering
Contract dewatering to empty digesters, sludge lagoons, tanks etc.
'Plug & play' rental and lease units are available in a range of configurations to suit your need; skid-mounted, trailer mounted, or in standard shipping containers. Pre-wired and pre-piped they are ready for operation -simply connect the services and you are up and running.
Ashbrook Simon-Hartley have a fully trained global team of Engineer's who commission all new equipment. This way, we can guarantee the process performance specified and you have the reassurance of knowing the machine is set up correctly, right from the start.
With any piece of equipment, regular servicing and maintenance is essential for trouble-free operation and continued performance. For customers that choose to undertake their servicing and maintenance in-house, rather than through a service agreement, a full range of training modules are offered.
These training modules provide your staff with the skills and knowledge to service and maintain all types of wastewater equipment. Through a combination of classroom and hands-on training, all aspects of mechanical, electrical, process, and maintenance operations are covered, as well as process adjustment and trouble-shooting.